Terms and Conditions
Cameron Chemical Company
Website Compliance Statements
Terms of Service | Privacy Policy
SMS / Text Messaging Compliance — A2P 10DLC / TCR
Effective Date: June 25, 2025
Website: www.hawaiiccc.com
These statements satisfy requirements for Jobber Dedicated Phone Number registration,
The Campaign Registry (TCR), A2P 10DLC carrier compliance, TCPA, and CTIA guidelines.
PART 1 — TERMS OF SERVICE
Effective Date: June 25, 2025
Company: Cameron Chemical Company (also referred to as "we," "us," or "our")
Website: www.hawaiiccc.com
These Terms of Service govern your access to and use of services provided by Cameron Chemical Company, including our website, online contact and request forms, and any communications you receive from us, including text (SMS/MMS) messages.
By submitting your contact information on our website, requesting a service quote, or otherwise engaging with our company, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Services
Cameron Chemical Company provides hazardous waste management, environmental services, and related regulatory compliance services throughout the State of Hawaii. Our services are provided to commercial, industrial, government, and residential clients.
2. Communications — Text Messaging (SMS/MMS)
2.1 Consent to Receive Text Messages
By providing your phone number to Cameron Chemical Company — whether through our website contact form, request form, or any other means — you expressly consent to receive text messages (SMS and MMS) from us at the phone number you provide. These messages may include:
• Service appointment confirmations and reminders
• Job status updates and notifications
• Quotes, estimates, and invoice notifications
• Service follow-up communications
• Operational and scheduling information
Message frequency will vary based on your service activity and interactions with our team.
2.2 Opt-In Language
When you submit your phone number through any of our online forms, you will see the following disclosure near the submission button:
"By providing your phone number, you agree to receive text messages from Cameron Chemical Company. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance."
Consent to receive text messages is not a condition of purchase or service.
2.3 Opting Out
You may opt out of receiving text messages from us at any time by:
• Replying STOP to any text message you receive from us
• Replying QUIT, CANCEL, END, or UNSUBSCRIBE to any text message
• Contacting us at info@hawaiiccc.com or by calling 808-695-2999
After opting out, you will receive one final confirmation text message confirming your opt-out. No further text messages will be sent after that, except as required by law.
2.4 Getting Help
If you have questions about our text messaging program, reply HELP to any message, or contact us directly at info@hawaiiccc.com or 808-695-2999.
2.5 Message and Data Rates
Message and data rates may apply to text messages sent to and from Cameron Chemical Company. Contact your wireless carrier for details about your messaging plan.
2.6 Carrier Liability
Cameron Chemical Company is not responsible for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your wireless carrier.
3. Use of Website and Online Forms
Our website and any online request or contact forms are intended for individuals and businesses seeking environmental and hazardous waste services. You agree to provide accurate, current, and complete information when using our forms and to update that information as necessary.
You agree not to use our website or communications channels for any unlawful purpose or in any manner inconsistent with these Terms.
4. Intellectual Property
All content on this website — including text, images, logos, and materials — is the property of Cameron Chemical Company and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our express written permission.
5. Disclaimer of Warranties
Cameron Chemical Company provides its website and communications on an 'as is' and 'as available' basis without warranties of any kind, express or implied. We do not warrant that our website or text messaging services will be uninterrupted, error-free, or free of harmful components.
6. Limitation of Liability
To the fullest extent permitted by law, Cameron Chemical Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, services, or communications.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Honolulu, Hawaii.
8. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
9. Contact Us
If you have any questions about these Terms of Service, please contact us:
Cameron Chemical Company
Email: info@hawaiiccc.com
Phone: 808-695-2999
Website: www.hawaiiccc.com
PART 2 — PRIVACY POLICY
Effective Date: June 25, 2025
Company: Cameron Chemical Company (also referred to as "we," "us," or "our")
Website: www.hawaiiccc.com
This Privacy Policy describes how Cameron Chemical Company collects, uses, stores, and protects your personal information — including information gathered through our website, online forms, and text messaging (SMS/MMS) communications. We are committed to protecting your privacy and handling your data responsibly.
This policy is designed to comply with The Campaign Registry (TCR) requirements for A2P 10DLC dedicated phone number registration, as well as applicable federal and state privacy laws including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
1. Information We Collect
We may collect the following categories of personal information:
1.1 Information You Provide Directly
• Name and company name
• Email address
• Phone number (including mobile/cell number)
• Mailing or service address
• Nature of service requested or type of waste to be managed
• Any other information you voluntarily provide in forms or messages
1.2 Information Collected Through Text Messaging
When you provide your phone number and consent to receive text messages from us, we collect:
• Your mobile phone number
• SMS opt-in consent records (date, time, and method of consent)
• Message content from two-way text conversations
• Opt-out requests and related records
1.3 Website Usage Information
We may automatically collect certain technical information when you visit our website, such as your IP address, browser type, referring URL, and pages visited. This information is used for website administration and analytics purposes.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
• To respond to your service inquiries and provide quotes
• To schedule and confirm hazardous waste pickup or environmental service appointments
• To send you service updates, job status notifications, and appointment reminders via text message (SMS/MMS) and email
• To process invoices and facilitate payment
• To comply with applicable federal, state, and local environmental regulations
• To maintain records required by law (e.g., hazardous waste manifests, EPA/DOT compliance records)
• To improve our services and website performance
• To communicate important safety or operational information related to your service
3. SMS / Text Messaging Data
3.1 No Sharing of SMS Opt-In Data
Your mobile phone number and SMS opt-in consent information will NOT be shared with, sold to, or rented to any third parties for marketing or promotional purposes. This applies specifically to:
• Text messaging originator opt-in data
• Consent records for SMS communications
• Phone numbers collected for the purpose of text messaging
All categories of personal information described in this policy exclude text messaging opt-in data and consent — this information will not be shared with any third parties for any marketing purpose.
3.2 Types of Text Messages We Send
If you have consented to receive text messages from Cameron Chemical Company, you may receive:
• Appointment confirmations and reminders
• Job status and completion notifications
• Quote or estimate updates
• Invoice notifications
• Service follow-up messages
• Operational or safety communications related to your service
Text message frequency varies based on your service activity.
3.3 Opting Out of Text Messages
You can opt out of text messages at any time by:
• Replying STOP (or QUIT, CANCEL, END, UNSUBSCRIBE) to any text message
• Emailing us at info@hawaiiccc.com
• Calling us at 808-695-2999
After opting out, you will receive one final confirmation message. No additional text messages will be sent thereafter.
3.4 Getting Help with Text Messaging
Reply HELP to any text message for assistance, or contact us at info@hawaiiccc.com or 808-695-2999.
3.5 Message and Data Rates
Standard message and data rates from your wireless carrier may apply.
4. Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
• Field service management software (e.g., Jobber)
• Text messaging and communication platform providers
• Accounting and invoicing platforms
• IT and website hosting services
These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services on our behalf.
4.2 Legal and Regulatory Requirements
We may disclose your information when required by law or regulation, including:
• Hazardous waste manifest and tracking compliance (EPA, DOT, Hawaii DOH)
• Response to lawful subpoenas, court orders, or government requests
• Protection of the rights, property, or safety of our company, clients, or the public
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued privacy protection consistent with this policy.
5. Data Retention
We retain your personal information for as long as necessary to:
• Provide services and maintain our business relationship
• Comply with applicable legal and regulatory obligations (e.g., hazardous waste records retention requirements)
• Resolve disputes and enforce our agreements
SMS opt-in/opt-out records are retained in accordance with applicable carrier and TCR requirements. When data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we take reasonable steps to protect your information, no data transmission or storage system is completely secure. We cannot guarantee absolute security.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw your consent to receive text messages at any time (see Section 3.3)
To exercise these rights, please contact us at info@hawaiiccc.com or 808-695-2999.
8. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Compliance
Cameron Chemical Company operates in compliance with applicable federal, state, and local laws and regulations, including:
• Telephone Consumer Protection Act (TCPA)
• CTIA Messaging Principles and Best Practices
• The Campaign Registry (TCR) A2P 10DLC requirements
• Hawaii Revised Statutes and applicable Hawaii state privacy requirements
• Applicable U.S. Environmental Protection Agency (EPA) and Hawaii Department of Health (DOH) regulations governing our environmental services
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website or services following any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us: